System Redesign

Accuro FM

Turning around an underperforming service normally requires a range of interventions.

Key to motivating a local team to make lasting change is giving them immediate access to performance data.

We worked with Accuro FM to diagnose factors preventing key worker accommodation from achieving its performance targets.

A new letting and reporting system was designed from scratch, which has contributed to a 30% improvement in utilisation and profitability.

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